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Do my clients get their own cPanel?

Yes! Our Reseller package allows each of your customers to have their own cPanel, which they can use to control their domains, e-mail accounts and hosting.  This can be tailored to what you would like your customers to have access to....

How can I migrate my client cPanels to Fast Moose

Two methods exist for server-to-server migrations. Both are managed by us to ensure that the migration is as seamless as possible.1. The first method is the fastest and with least disruption; this is direct SSH access.If your existing...

How can I setup custom name servers?

We can provide custom name servers with the correct glue records associated, providing that the relevant domain is registered with Fast Moose Hosting.  This is because only the domain vendor can set glue records. If your domain is not...

How do I access WHM (Web Host Manager)?

Your Reseller WHM panel allows you to manage your Reseller account. To access your Reseller WHM panel:1.  Access and log in to your cPanel using the details in your Welcome e-mail.  This can also be accessed at...

How to create a cPanel account within WHM

Log into your WHM. In the left menu under "Account Functions", click "Create a New Account" Fill in the details for the new account. Here's a brief outline of the settings you'll be putting in: Domain Information Enter the main...

How to Create a Package within WHM

A package specifies several different values for a cPanel account. Log into your WHM. Click "Add a Package" under the "Packages" heading in the left menu On the following page: Specify a package name Resources Define how many...

How to Work with Feature Lists in WHM

When you create new packages for your cPanel accounts within WHM, you assign a feature list to that specific page. A Feature list is exactly what it sounds like; a list of features that each cPanel account has. For example, the...

Video: Backups

Download (to your computer) a zipped copy of either your entire site (your home directory, databases, email forwarders configuration, email filters configuration) or one of the previously mentioned parts of your site. Please note that...

Video: PHP Version Selection

PHP Version Selection & Updating PHP Options. This short video shows how to change your PHP versiona and PHP options via your cPanel.Please note that your cPanel may look different depending on your selected theme

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