DNS routing issues / Cloud Flare

Friday, July 22, 2016

We have been made aware that there are further issues with some customers accessing our servers from outside the UK. Please note that this is NOT an issue with your hosting, or a problem at this end. Please see ongoing problems with BT routing. There are also widespread issues with Cloud Flare's network...

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Arbor Networks DDOS protection

Sunday, July 3, 2016

We are currently mitigating a massive inbound DDOS attack to our Nottingham network. We use an Arbor Networks DDOS protection facility to block these attacks, however this does take several minutes to take effect. Normal service will be resumed as soon as possible. --------------------------------- UPDATE 20:25 - this has now been successfully mitigated.

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Support response times

Friday, April 1, 2016

We are currently experiencing extremely high volumes of support due to recent issues at competing providers. This has resulted in a large number of new customers signing up and requesting support in a very short space of time. We are working to respond to all support requests as quickly as possible, but we do ask customers to please bear with us and be prepared for delays of 1-2 hours for some...

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Exciting upgrades to your hosting service

Tuesday, March 29, 2016

We have been busy upgrading our web hosting services over the past few weeks with added specification at no cost to you. As you might be aware, before Christmas we upgraded our services to use new Dell R820 hardware, which expanded your service and performance. Further to this, we are now completing our round of cPanel patches and hardware upgrades on a cloud by cloud basis, taking your...

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